GoPro recalls all drones Karma

All buyers of the modern Karma drones from GoPro were unpleasantly surprised by the manufacturer's statement that the new product was withdrawn for security reasons. The fact is that some owners began to report that the aircraft have power interruptions. In a statement distributed by the manufacturer, it is noted that "only a very small number of users" encountered the problem, but in this connection it is not very clear why it is then necessary to remove all previously released devices from the sale instead of simply replacing defective ones with workers.

On the page of the official site dedicated to Karma quadrocopter, there is a detailed instruction describing the process of processing the return of the device. In order to get back the money spent, a check confirming the purchase is not necessary, but the kit must be complete. Money is returned not only for the drone itself, but also for accessories that have been purchased to it. It is noted that GoPro accepts not only defective devices, but also those whose work the owners have no complaints.

"Security is our top priority," Nicholas Woodman, CEO of GoPro, wrote in a statement. "Some Karma owners have informed us of power problems, so we would like to recall all purchased and sold drones to understand the causes of the damage." We regret that we have brought inconvenience to our customers, and we want to simplify the procedure of return as much as possible. "

The recall of the novelty takes place against the backdrop of a general fall in the company's revenues, which has recently suffered losses. Despite the recent statements by the management about plans to enter the plus by the beginning of next year, the situation affected the cost of the GoPro stock. Correct position in the company plan after the release of their new devices, but now, it seems, will have to first deal with his Karma.

The article is based on materials https://hi-news.ru/gadgets/gopro-otzyvaet-vse-drony-karma.html.